Operational Resilience

Operational Resilience is a set of techniques that allow people, processes and information systems to adapt to changing patterns. You understand that Operational Resilience is the next significant regulatory pillar.  And you appreciate that there is a clear need for a considered, end-to-end and robust approach. You recognise that winning firms will have conducted a root-and-branch overhaul of how their businesses will respond in times of stress.

You need to consider how best to deliver a new focus on services and functions, rather than processes, and how to determine impact tolerances and responses. ​TORI can help you define an outcome-based approach to operational resilience, encompassing key areas such as internal controls, technology risk, cyber, outsourcing and business continuity.

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      How TORI can help

      Operational Resilience - is the next significant regulatory pillar. Ultimately, Operational Resilience is a Board responsibility which needs to be driven top-down.  These regulatory commitments dove-tail with other commitments including SMCR, SMF24, PSD2 and EBA. ​We can help you with: 

      • Maturity Assessment
      • Developing an Operational Resilience Strategy​​
      • High-level Roadmap​
      • Developing a Target Operating Model​
      • Third-Party Risk Management and Outsourcing​

      For more questions and answers, specific to your Operational Resilience challenges read our Q&A page.

      Operational Excellence - every business has to grapple with the issues of cost, efficiency and value for money. Re-engineering or redistributing (i.e. outsourcing) business processes to help deal with these issues can provide great return on investment and greater stability. ​We can help you with:​

      Cybersecurity - with threats varying from spear-phishing to insider threat, the complexities of Cybersecurity are ever-changing. We address your broader business needs by providing holistic solutions that include an appropriate Cybersecurity element. ​We can help you with:​

      Third-Party Management - third-party suppliers increasingly represent a major risk that needs to be managed effectively. With more attention being paid to operational resilience and risk, it is crucial that firms have rigorous governance processes in place to manage third-party risk.​ We can help you with:​

      • Procurement​​​
      • Third-Party Governance​
      • Third-Party Risk​

      Effective Controls - ensuring an effective control environment is a vital component of a strong operating model. Using technology can power new ways of delivering control, but transparency about key controls and their operation is a key first step.​ We can help you with:​

      • Control mapping and design​​​
      • Robotics​

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