AML Target Operating Model Implementation

Client Challenge:​

Provide interim Head of Customer Account Operations. Anti-Money laundering (AML) and Sanctions support to establish an operating model to cover risk and issues, change, efficiency, AML attestation and governance.

What we did:​​

  • Framework for transformation of AML & Sanctions Operations​
  • Review high risk AML & Sanctions gaps​
  • Build single view of change for AML & Sanctions across Operations​
  • New TOM for CAO (with specific focus on the AML and Sanctions component) ​
  • Define and agree H1 interim management deliverables​


  • Establish range of services that ensure a continued alignment of the programme to the overall Bank strategy​
  • Implement and execute Programme Governance model to report status, progress and plans to the company​
  • Co-ordination of change between Divisions to minimise corporate risk whilst achieving the programme implementation timeframes