Backup as a Service (BaaS) RFP - USA Global Bank

Client Challenge

Our Client had originally outsourced their backup service several years ago. The client now wanted to structure a new offering in the form of a managed service and issued an RFP to select a new supplier to deliver the desired backup model (BaaS).

What we did

  • Conducted detailed analysis of the RFP that was issued to understand:​
    • the original structure of what was being delivered​
    • the operational requirements of the new service​
    • SLA requirements​
  • Engaged with key stakeholders to provide support and coaching in what to expect from the suppliers​
  • Worked through all supplier responses and provided summaries​
  • Coached stakeholders in scoring exercise and led scoring sessions​
  • Orchestrated key events and communication regarding the RFP process​
  • Performed detailed analysis and reported on the financial models​
  • Led contract negotiations with the selected vendor

Outcomes & Results

  • Complete financial analysis including:​
    • Current business case​
    • TCO model for several scenarios​
    • Future business case to support decision​
  • RFP scoring summaries and details​
  • Final recommendation materials​
  • Executive summary and collateral for down selection and final selection of supplier​
  • Provided detailed project plan from vendor selection to negotiation of commercials to contract execution
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