Client Challenge
Our Client had originally outsourced their backup service several years ago. The client now wanted to structure a new offering in the form of a managed service and issued an RFP to select a new supplier to deliver the desired backup model (BaaS).
What We Did
Conducted detailed analysis of the RFP that was issued to understand:
- the original structure of what was being delivered
- the operational requirements of the new service
- SLA requirements
- Engaged with key stakeholders to provide support and coaching in what to expect from the suppliers
- Worked through all supplier responses and provided summaries
- Coached stakeholders in scoring exercise and led scoring sessions
- Orchestrated key events and communication regarding the RFP process
- Performed detailed analysis and reported on the financial models
- Led contract negotiations with the selected vendor
Outcome & Results
- Complete financial analysis including:
- Current business case
- TCO model for several scenarios
- Future business case to support decision
- RFP scoring summaries and details
- Final recommendation materials
- Executive summary and collateral for down selection and final selection of supplier
- Provided detailed project plan from vendor selection to negotiation of commercials to contract execution
