Like every New Year, the next month or so is a time when many of us are stopping something, or starting something, or changing something with noble aims of improving health, well-being, relationships or finances. On top of making those changes, in 2019 many senior managers will be considering other behaviour changes to respond to the challenges of the Senior Managers and Certification Regime (SMCR) so that they define, accept and demonstrate greater personal accountability for standards of conduct and outcomes.
